clean rooms with great location but small elevators

The room I stayed in was spacious with excellent ventilation. The cleaning staff were especially polite, providing me with extra washcloths when I needed them.

The elevator situation could use improvement as it felt too cramped for the number of guests during peak hours.

The staff made my stay such a joy when they surprised me with fresh cookies delivered to my room on a late night after my long travels. I loved unwinding in the cozy lounge with great tea and a tasty snack while chatting with fellow guests. The only downside was a bit of noise during renovations, but honestly, it didn't spoil the good vibes! 😊

Exceptional Service and Comfort Await!

Our family enjoyed a memorable stay with attentive staff willing to go above and beyond. The on-site restaurant surprised us with its exquisite menu, perfect for unwinding after a long day. Pro tip, check out the pool for some quality family time. Just be sure to confirm parking options in advance!

During my stay, the staff made me feel at home. They were friendly and attentive, especially one staff member who took on different roles, showing great leadership. The location was convenient for accessing the hospital and other sights. I enjoyed the 24-hour gym, which was well-equipped for my workouts. I think as someone who appreciates art, I felt comfortable in the vibe of the place.

I encountered some issues with the cleanliness of my bathroom on a few occasions, which took away from my overall experience. Additionally, I felt the price of the room was high for the value offered.

The lobby's elegant decor and comfortable seating made waiting a pleasure, perfect for relaxing after a long travel day. The staff's attentiveness truly made my stay feel special, as if I were visiting a friend's cozy home.

More accessible signage would be helpful for navigation.

The club access for rewards members provided great snacks and comfortable seating to unwind. The spacious lobby features elegant decor, making for a welcoming environment while waiting to check in.

Noise levels during my stay were a serious issue, primarily due to ongoing renovations. Frequent drilling outside my window started early in the morning, disturbing any chance of sleeping in. Opening the blinds to enjoy the sunlight wasn't an option either, as workers were right outside. Coffee options also fell short, lacking a decent brew in the lobby, forcing me to venture out each morning. All this, paired with high parking fees, left me wondering if I'd get better value elsewhere.

will definitely go again next time

The room was clean and spacious with air conditioning, a flat-screen TV, and tea/coffee maker. Good shower with free toiletries and nice towels. Enjoyed the complimentary breakfast in the executive lounge. The fitness center was available for use, which was great. Staff were super helpful and friendly throughout my stay.

We had a lovely time visiting the nearby museums and attractions, and the location made it easy to get around. The room was clean and spacious, which was a big plus for our family. It was also convenient to have a coffee maker in the room for those early mornings before heading out. However, we did find the breakfast options to be lacking, which would have been a nice addition to our stay.

The lobby's elegant decor and comfortable seating made check-in a pleasant experience, especially for seniors. I appreciated the attentive staff who ensured my needs were met, making this hotel feel like a welcoming home away from home.

More accessible signage for navigation would be helpful.

i had a great stay at sheraton. the location was perfect, really close to penn medical, making it super convenient. my room was clean and well-kept, and i appreciated having a coffee maker in there. the staff was friendly and attentive, ensuring my stay was comfortable.

would recommend

The location near University City is convenient, and the staff is friendly and accommodating. however, the rooms feel dated with thin walls. The breakfast options were decent yet limited, and some maintenance issues were present. Overall, the experience was decent and would be suitable for a short visit.

The staff was absolutely wonderful, especially Wanda who helped me feel safe in the area! My room was clean and spacious, making my week-long stay quite comfortable.

But darling, those elevators might as well be on a leisurely vacation. they were SO slow! Plus, I nearly had a heart attack opening the bathroom faucet—water hardly warm, how rude!